Refund policy

We have a 3-day return policy, which means you have 3 business days after receiving your item to request a return for a store credit or exchange as we do not give refunds! 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at stayclassy@stayingclassyshoetique.com. Please note that returns will need to be sent to the following address: [1704 Carter Hill Rd Montgomery Al 36106] 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at stayclassy@stayingclassyshoetique.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned,  custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. We cannot guarantee the item you need will be in stock as we sell online and in store however if the item you need is in stock at the time we respond to you about your exchange request is still in in stock we will do our best to honor and set aside for you.